Please Note – Our system is still in development so please contact the train operators directly to make a claim until we are ready, thank you


Train Operating company – Northern

Compensation and Refund Details

You can claim Delay Repay if any Northern trains are late or cancelled and as a result you get to your destination station more than 30 minutes later than scheduled, whether it is their fault or not. Compensation can be in the form of a cheque, National Rail vouchers which you can use to buy any rail ticket, a voucher exchangeable for cash from a Northern Ticket Office, or free tickets across our network, to use when you choose.

On-Line Forms & Links

On-line Form

Print & Post Form on-line

Corporate Performance

Performance of the company will be used to set the compensation for holders of season tickets

northern rail performance page

If you need assistance claiming then please contact us

We are not affiliated with Any Train Operating Companies in any way, this information is supplied to enable you to be better informed on how, when and where to make a Delay Repay compensation claim