Please Note – Our system is still in development so please contact the train operators directly to make a claim until we are ready, thank you

First Capital Connect franchise is now run by Govia Thameslink Railway (GTR)

All the current Delay Repay Information is now Here

Direct Link to ThamesLink Website

If you need assistance claiming then please contact us

We are not affiliated with Any Train Operating Companies in any way, this information is supplied to enable you to be better informed on how, when and where to make a Delay Repay compensation claim



Maria · October 28, 2015 at 11:30 pm

I am trying to claim for a cancelled train. I have gone on the link and it says “page is not available” – so how can I make a claim? Is this done on purpose so I wont bother?

    Kevin Upstill · October 29, 2015 at 6:57 am

    Thank You for pointing out the broken links, we have now updated the page and information which will hopefully be more useful. We don’t issue the refunds directly and we are still in the development stage of our application but if you need any help in any way we will be glad to help you.

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