Please Note – Our system is still in development so please contact the train operators directly to make a claim until we are ready, thank you
Train Operating company – Grand Central Trains
If you are delayed while travelling on a Grand Central train the compensation you can expect is:
- Delay of 1 to 2 hours, 50% of the cost of a single ticket or 50% of the relevant portion of a return ticket
- Delay of 2 to 3 hours, 75% of the cost of a single ticket or 75% of the relevant portion of a return ticket
- Delay over 3 hours, 100% of the cost of a single ticket or 100% of the relevant portion of a return ticket.
Compensation for delayed journeys is offered in the form of Rail Travel Vouchers or in money on request.
If unforeseen circumstances mean that we have had to introduce an emergency timetable, these compensation arrangements will be based upon that timetable.
Compensation and Refund Details
Their charter states that you claim a refund from any ticket office if you show them your delayed ticket your ticket
On-Line Forms & Links
No Print & Post Form on-line
If you need assistance claiming then please contact us
We are not affiliated with Any Train Operating Companies in any way, this information is supplied to enable you to be better informed on how, when and where to make a Delay Repay compensation claim