Please Note – Our system is still in development so please contact the train operators directly to make a claim until we are ready, thank you

 

gatwickexpress_logo

 

 

Train Operating company – Gatwick Express

Operating between London Victoria station and Gatwick Airport. On 26 July 2015, Gatwick Express and Southern joined Great Northern and Thameslink to operate under one company, Govia Thameslink Railway.

Compensation and Refund Details

For Delay Repay and refund applications:

Freepost RTGL-ELXC-HAUU
Govia Thameslink Railway
Unit 16 Coalfield Way
ASHBY-DE-LA-ZOUCH
LE65 1JT

 

On-Line Forms & Links

On-line Claim Form

No Print & Post Form on-line

Passenger’s Charter

Click here to link to the charter 

adobe pdf link


If you need assistance claiming then please contact us

Please Note: We are not affiliated with Any Train Operating Companies in any way, this information is supplied in good faith to enable you to be better informed on how, when and where to make a Delay Repay compensation claim




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