Train Operating company – Abellio Greater Anglia
Abellio Greater Anglia, originally Greater Anglia, is operating the Greater Anglia franchise. It services, from its Central London terminus at London Liverpool Street to Essex, Suffolk, Norfolk and parts of Hertfordshire and Cambridgeshire as well as many regional services throughout the East of England.
Compensation and Refund Details
|Length of delay||Compensation|
|30 to 59 minutes||50% of the cost of your one-way ticket or 25% of the cost of your return ticket|
|60 to 119 minutes||100% of the cost of your one-way ticket or 50% of the cost of your return ticket|
|120 minutes or longer||100% of the cost of your ticket whether single or return|
On-Line Forms & Links
TOCs Charters is the document that provides information and a code of conduct that the train operating company must follow in order to provide the level of service all passengers expect.
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Please Note: We are not affiliated with Any Train Operating Companies in any way, this information is supplied to enable you to be better informed on how, when and where to make a Delay Repay compensation claim